Service Level 2

Service Level 2

Service Level 2 includes Level 1, but either Work Execution or Supply Chain is de-selected. Please observe, that this will affect the execution of:

  • Competency Management – reduced functionality
  • Warranty Management – no service
  • Compliance Management – no service
  • Cost Controlling – reduced functionality

The Level 2 service is for companies that have their own maintenance team and wishes to have that team execute the maintenance and service tasks, using own personnel, tools and contractors.

It is important, that the team conducts tasks as instructed in the work orders and do the reporting required.